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A:I ve come to report the loss of my passbook.What should I do?
B:Don t worry,sir.When did you lose it?
A:I lost it yesterday.
B:Well,please tell me your name and account number.
A:My name is Lin Qing.But I can t remember my account number.Is it very important?
B:It doesn t matter if you really can t remember it.I ll check it right now.Yes,Mr.Lin.I have your account number here.
A:That s great!
B:We ll have to confirm your identification.When we ve confirmed that you ve really lost your passbook,we ll transfer your deposit to a new account and give you a new one.
A:I see. Thank you very much.
A:æˆ‘æ˜¯æ¥æŒ‚å¤±å˜æŠ˜çš„ï¼Œæˆ‘è¯¥å¦‚ä½•è§£å†³å‘¢?
B:åˆ«æ‹…å¿§ï¼Œå…ˆç”Ÿã€‚ä½ ä»€ä¹ˆæ—¶é—´é—å¤±å˜æŠ˜çš„?
A:昨天。
B:è¯·å‘Šè¯‰æˆ‘ä½ çš„åå—和账户å·å—?
A:我的åå—æ˜¯æž—清。但我记ä¸èµ·æ¥æˆ‘的账户å·ç 了,这éžå¸¸é‡è¦å—?
B:å‡å¦‚ä½ æƒ³ä¸èµ·æ¥ä¹Ÿæ²¡å…³ç³»ã€‚æˆ‘ç«‹åˆ»æŸ¥ä¸€ä¸‹ã€‚æž—å…ˆç”Ÿï¼Œæˆ‘æŸ¥åˆ°ä½ çš„è´¦æˆ·å·ç 了。
A:太好了。
B:大家需è¦ç¡®è®¤ä½ çš„èº«ä»½ï¼Œå½“å¤§å®¶ç¡®è®¤ä½ ç¡®å®žä¸¢å¤±äº†å˜æŠ˜ï¼Œå¤§å®¶ä¼šæŠŠä½ çš„å˜æ¬¾è½¬å˜åˆ°æ–°çš„è´¦æˆ·ä¸Šå¹¶ç»™ä½ æ–°çš„å˜æŠ˜ã€‚
A:了解了,很感谢。